Are new Unlimited plans worth it, which Aussie telcos are worst for customer service? – Vertical Hold Episode 188

Are Telstra’s revamped Peace of Mind Plans or Vodafone’s unlimited passes worth buying? Which telcos are slammed in Australia’s latest customer service report? What are Facebook’s double-standards when punishing page owners? What should we expect from the NBN’s latest Service Continuity Standards?
Continue reading “Are new Unlimited plans worth it, which Aussie telcos are worst for customer service? – Vertical Hold Episode 188”

Privacy Special: Is Google misusing our data, and who trusts Facebook? Vertical Hold Episode 178

It’s privacy week, and we’re delving deep into Google’s tracking of Aussie citizens, Facebook’s attempts to rehabilitate its image when it comes to privacy and the Telstra/ZTE scandal in this week’s episode! Continue reading “Privacy Special: Is Google misusing our data, and who trusts Facebook? Vertical Hold Episode 178”

Unlimited data frenzy (with a catch) and Windows 10 April Update: Vertical Hold – Episode 176

“Unlimited” mobile data deals are here, but are they worth your money? Meanwhile, there’s a new version of Windows 10 in town, as well as Optus’ reveal of its new World Cup streaming rights. All this and more in the latest episode! Continue reading “Unlimited data frenzy (with a catch) and Windows 10 April Update: Vertical Hold – Episode 176”

Amazon Echo Spot comes to Australia, Telstra boosts HFC cable speeds: Vertical Hold – Episode 175

Amazon’s latest smart speaker, the Echo Spot is here, but how does it compare to the rest of the smart speaker field? Telstra’s upping HFC Cable speeds, but why now? All this and more in the latest episode! Continue reading “Amazon Echo Spot comes to Australia, Telstra boosts HFC cable speeds: Vertical Hold – Episode 175”

Is Apple’s new iPad the iPad Pro killer? Why is Telstra staring at a $10 million fine? Is THEC64 Mini worth buying? Vertical Hold – Episode 171

Apple’s push for the education market involves a new iPad that works with the previously iPad Pro-specific Apple Pencil. Does this mean the iPad Pro is a bad buy? Speaking of bad buys, Telstra’s in trouble for allowing customers to make bad app buys, but why? All this and more in the latest episode of Vertical Hold! Continue reading “Is Apple’s new iPad the iPad Pro killer? Why is Telstra staring at a $10 million fine? Is THEC64 Mini worth buying? Vertical Hold – Episode 171”

Amazon's Australian launch and Telstra phone scams: Vertical Hold Episode 154

Amazon had a launch party, but who got invited? Why is Telstra imitating the tactics used by identity scammers, and what impact will the US Net Neutrality debate have in Australia? All this and more in the latest episode! Continue reading “Amazon's Australian launch and Telstra phone scams: Vertical Hold Episode 154”

Streaming box smackdown – Foxtel Now, Telstra TV 2, Apple TV 4K, Fetch TV, Amazon Fire: Vertical Hold Episode 152

It’s our all-streaming special as we pit Foxtel’s new Now Box against the best Apple, Amazon, Telstra and Fetch can muster! Continue reading “Streaming box smackdown – Foxtel Now, Telstra TV 2, Apple TV 4K, Fetch TV, Amazon Fire: Vertical Hold Episode 152”

Has the NBN run aground, do Aussies want Amazon Key or Telstra TV? Vertical Hold Episode 150

The NBN hits the headlines and we dive deeper into the history and reality of the contentious project. Meanwhile, Amazon wants to be your Key, and Telstra once again wants to be your TV, but who’s signing up? All this and more in the latest episode of Vertical Hold! Continue reading “Has the NBN run aground, do Aussies want Amazon Key or Telstra TV? Vertical Hold Episode 150”

CBS All Access coming to Australia, Telstra dumps 3rd party billing and what's hot at IFA in Berlin: Vertical Hold – Episode 142

CBS is buying Channel 10 and bringing its All Access streaming service down under, while Telstra ditches 3rd party mobile billing and IFA unfolds with all new tech goodies in the latest episode of Vertical Hold! Continue reading “CBS All Access coming to Australia, Telstra dumps 3rd party billing and what's hot at IFA in Berlin: Vertical Hold – Episode 142”

Google Wi-Fi, the death of Flash and Optus' billion dollar mobile spend: Vertical Hold Episode 137

Does Google Wi-Fi live up to the hype, or is Google cutting corners to save costs? Why is Optus spending a billion dollars on bush mobiles, and will anyone miss Flash when it’s gone? Continue reading “Google Wi-Fi, the death of Flash and Optus' billion dollar mobile spend: Vertical Hold Episode 137”