Are new Unlimited plans worth it, which Aussie telcos are worst for customer service? – Vertical Hold Episode 188

Are Telstra’s revamped Peace of Mind Plans or Vodafone’s unlimited passes worth buying? Which telcos are slammed in Australia’s latest customer service report? What are Facebook’s double-standards when punishing page owners? What should we expect from the NBN’s latest Service Continuity Standards?
Continue reading “Are new Unlimited plans worth it, which Aussie telcos are worst for customer service? – Vertical Hold Episode 188”

Unlimited data frenzy (with a catch) and Windows 10 April Update: Vertical Hold – Episode 176

“Unlimited” mobile data deals are here, but are they worth your money? Meanwhile, there’s a new version of Windows 10 in town, as well as Optus’ reveal of its new World Cup streaming rights. All this and more in the latest episode! Continue reading “Unlimited data frenzy (with a catch) and Windows 10 April Update: Vertical Hold – Episode 176”

NBN dials up the blame game, Vodafone ditches lock-in contracts: Vertical Hold – Episode 140

NBN admits customers aren’t happy, but once again says retailers are to blame, while Vodafone takes the torch to retailers and mobile phone contracts alike. Meanwhile, we talk LinkedIn work snooping and more in this week’s episode! Continue reading “NBN dials up the blame game, Vodafone ditches lock-in contracts: Vertical Hold – Episode 140”

NBN's war on retailers, Vodafone's NBNfail mobile fallback and the future of AI bots: Vertical Hold Episode 138

Why is the NBN going to war on its own retailers, and what will this mean for consumers? Will Vodafone’s 4G NBN fallback model attract customers, or remind them of the NBN’s failures? Should we be scared or welcoming of our new AI overlords? All this and more in the latest episode of Vertical Hold! Continue reading “NBN's war on retailers, Vodafone's NBNfail mobile fallback and the future of AI bots: Vertical Hold Episode 138”

Google Wi-Fi, the death of Flash and Optus' billion dollar mobile spend: Vertical Hold Episode 137

Does Google Wi-Fi live up to the hype, or is Google cutting corners to save costs? Why is Optus spending a billion dollars on bush mobiles, and will anyone miss Flash when it’s gone? Continue reading “Google Wi-Fi, the death of Flash and Optus' billion dollar mobile spend: Vertical Hold Episode 137”

Optus Adds Data Sharing To More Plans

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If there’s a trend for 2015, it’s in allowing customers to “share” allowances from mobile plans across multiple devices. Optus is taking this to its logical conclusion by adding data sharing to more plans, as well as tweaking some of its existing plan options. Continue reading “Optus Adds Data Sharing To More Plans”

Are Telstra's Go Mobile Sharing Plans good value?

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Telstra’s finally joined the sharing plans game with Go Mobile plans. How do they stack up against the competition? Continue reading “Are Telstra's Go Mobile Sharing Plans good value?”

HTC One M9 will cost $1099 in Australia

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Make a premium phone, charge a premium price. That’s the story of the HTC One M9, which goes on sale in Australia on the 24th of March for $1099. Continue reading “HTC One M9 will cost $1099 in Australia”

Does sharing your phone plan make sense?

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Vodafone’s announcement of its new shared plans means that every one of the three big Aussie telcos now has a sharing plan. But does sharing make financial sense? Continue reading “Does sharing your phone plan make sense?”