Are new Unlimited plans worth it, which Aussie telcos are worst for customer service? – Vertical Hold Episode 188

Are Telstra’s revamped Peace of Mind Plans or Vodafone’s unlimited passes worth buying? Which telcos are slammed in Australia’s latest customer service report? What are Facebook’s double-standards when punishing page owners? What should we expect from the NBN’s latest Service Continuity Standards?
Continue reading “Are new Unlimited plans worth it, which Aussie telcos are worst for customer service? – Vertical Hold Episode 188”

Privacy Special: Is Google misusing our data, and who trusts Facebook? Vertical Hold Episode 178

It’s privacy week, and we’re delving deep into Google’s tracking of Aussie citizens, Facebook’s attempts to rehabilitate its image when it comes to privacy and the Telstra/ZTE scandal in this week’s episode! Continue reading “Privacy Special: Is Google misusing our data, and who trusts Facebook? Vertical Hold Episode 178”

Unlimited data frenzy (with a catch) and Windows 10 April Update: Vertical Hold – Episode 176

“Unlimited” mobile data deals are here, but are they worth your money? Meanwhile, there’s a new version of Windows 10 in town, as well as Optus’ reveal of its new World Cup streaming rights. All this and more in the latest episode! Continue reading “Unlimited data frenzy (with a catch) and Windows 10 April Update: Vertical Hold – Episode 176”

Is it time to #deletefacebook, are we paying too much for Aussie internet? Vertical Hold – Episode 170

Should you be giving Facebook the flick? Are Australian telco services really getting less expensive? All this and more in the latest episode of Vertical Hold! Continue reading “Is it time to #deletefacebook, are we paying too much for Aussie internet? Vertical Hold – Episode 170”

NBN dials up the blame game, Vodafone ditches lock-in contracts: Vertical Hold – Episode 140

NBN admits customers aren’t happy, but once again says retailers are to blame, while Vodafone takes the torch to retailers and mobile phone contracts alike. Meanwhile, we talk LinkedIn work snooping and more in this week’s episode! Continue reading “NBN dials up the blame game, Vodafone ditches lock-in contracts: Vertical Hold – Episode 140”

NBN's war on retailers, Vodafone's NBNfail mobile fallback and the future of AI bots: Vertical Hold Episode 138

Why is the NBN going to war on its own retailers, and what will this mean for consumers? Will Vodafone’s 4G NBN fallback model attract customers, or remind them of the NBN’s failures? Should we be scared or welcoming of our new AI overlords? All this and more in the latest episode of Vertical Hold! Continue reading “NBN's war on retailers, Vodafone's NBNfail mobile fallback and the future of AI bots: Vertical Hold Episode 138”

Nintendo Classic Mini NES, Fake Facebook News and Amazon's Australian plans: Vertical Hold – Episode 102

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Can you trust anything you read on Facebook? What are Amazon’s plans for Australia (and why is Australian online shopping so rubbish?). Meanwhile, we dissect the Nintendo Classic Mini NES with special guest, CNET.com’s Seamus Byrne! Continue reading “Nintendo Classic Mini NES, Fake Facebook News and Amazon's Australian plans: Vertical Hold – Episode 102”

Amazon Kindle Unlimited, Freeview FV and Facebook Wi Fi: Vertical Hold Episode 101

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Amazon’s Kindle Unlimited has its limitations, as do the rumours about the retailing giant’s planned push into Australia. All this and more in the latest episode! Continue reading “Amazon Kindle Unlimited, Freeview FV and Facebook Wi Fi: Vertical Hold Episode 101”

CensusFail, Facebook Ads and Netflix Speed Tests: Vertical Hold Episode 88

The Australian 2016 Census crashed and burned, and we toast marshmallows on its corpse. Meanwhile, Facebook takes the fight to ad blockers and Netflix wants to improve broadband speeds, but is it faking its results? All this and more in the latest episode! Continue reading “CensusFail, Facebook Ads and Netflix Speed Tests: Vertical Hold Episode 88”

Read This: Clickbait, iKlein and writer rejection

Stories that caught my eye today from around the web, including how to deal with writing rejection and someone determined enough to really catch them all. Continue reading “Read This: Clickbait, iKlein and writer rejection”