Tag: Facebook

Are new Unlimited plans worth it, which Aussie telcos are worst for customer service? – Vertical Hold Episode 188

Are Telstra’s revamped Peace of Mind Plans or Vodafone’s unlimited passes worth buying? Which telcos are slammed in Australia’s latest customer service report? What are Facebook’s double-standards when punishing page owners? What should we expect from the NBN’s latest Service Continuity Standards?

Continue reading

NBN's war on retailers, Vodafone's NBNfail mobile fallback and the future of AI bots: Vertical Hold Episode 138

Why is the NBN going to war on its own retailers, and what will this mean for consumers? Will Vodafone’s 4G NBN fallback model attract customers, or remind them of the NBN’s failures? Should we be scared or welcoming of our new AI overlords? All this and more in the latest episode of Vertical Hold!

Continue reading